Shipping policy
SHIPPING POLICY
Last Updated: July 7, 2026
This Shipping Policy applies to orders placed through Marenowa, operated by Aberturret LLC.
1. Shipping Locations
We primarily serve customers in the United States and International.
Available shipping destinations may vary depending on the product and delivery address.
2. Order Processing
Orders are generally processed within [1–3 business days] after payment is successfully received.
Orders placed on weekends or holidays may begin processing on the next business day.
Processing times may take longer during holidays, promotions, product launches, or periods of unusually high order volume.
3. Shipping Times
Estimated delivery time depends on the shipping method and destination selected at checkout.
Typical delivery estimates are:
-
Economy Shipping: [7–12 business days]
- Standard Shipping: [6–11 business days]
- Express Shipping: [5–10 business days]
These are estimates and are not guaranteed delivery dates.
4. Shipping Charges
Shipping costs, if applicable, will be displayed at checkout before you complete your purchase.
Any free-shipping promotions are subject to the terms stated at the time of purchase.
5. Tracking Information
When available, tracking information will be provided after your order has been shipped.
Please allow some time for tracking information to become active after the shipping carrier receives the package.
6. Delivery Delays
Marenowa is not responsible for delays caused by circumstances outside our reasonable control, including carrier delays, severe weather, natural disasters, holidays, customs-related delays, incorrect addresses, or other unforeseen circumstances.
7. Incorrect Shipping Address
Customers are responsible for providing an accurate and complete shipping address.
If you provide an incorrect address, contact us as soon as possible at support@marenowa.shop We will attempt to assist, but we cannot guarantee that an address can be changed after an order has been processed or shipped.
8. Lost or Stolen Packages
Once an order has been delivered to the address provided at checkout, responsibility for the package may transfer to the customer, subject to applicable law and carrier policies.
If your tracking information indicates delivery but you cannot locate the package, please first check with household members, neighbors, and the shipping carrier.
9. Contact Us
For shipping questions, contact:
Aberturret LLC
Marenowa
Email: support@marenowa.shop
Address: 4881 Rivers Ave, N Charleston, South Carolina, 29406 United States